Customer Testimonials

I inquired online about a vehicle I was interested in. They responded immediately with a personalized video of the vehicle. They took care of financing approval prior to arriving. Including the test drive, I was in and out of the dealership in one hour. Friendly, courteous, and efficient. And they got me a great car at a fair price, with no pressure. Highly recommended!

We took my husband’s older Dodge Caravan to the service department to find a water leak into the cabin. The service department had it diagnosed within the hour. This was after we took it to multiple other places to have it diagnosed and get getting shoulder shrugs followed by, we can’t figure it out. And the customer service was fantastic to top it off!

Bought a nice clean diesel truck from Brett Smith. Super nice guy And said one of the best things I’ve ever heard a salesman say. That he was willing to work with us because he didn’t want the price to come in between us getting a deal. Great people over there definitely recommend buying a vehicle from them

I couldn't be happier with my experience. Jad and Zac were extremely friendly and professional. As a person who is nervous about shopping for a car, it was a fun experience. I have the exact car I wanted for a great price and they were incredibly reasonable with my trade-in. They're good people who want you to do business with you now and in your future. I will certainly let others know where they should shop.

Zach Blazek went above and beyond for us! He stayed late and found a way to make our deal happen! Would reccomend!

Rich was great to work with and all the guys inside made the paperwork so smooth and quick!

I have taken two different vehicles here for service and recalls recently. The service advisor (David) was great both times and always willing to help out if I needed anything. If your looking for a dedicated team that is willing to satisfy their customers go here.

Very attentive and willing to help. Everyone was very friendly and the dealership was very clean. Our salesman, Joe, was excellent and went above and beyond to help.

The staff was so nice and did an incredible job!

Gave me the BEST trade in value and got an excellent price on a new Grand Cherokee. Trent in sales is amazing, and takes such good care of you. Whit, the manager is the total best, and Chris in Finance was great to work with! Highly recommend!

Worked with Lucas B. and appreciate all the help received from the staff here. This was a great experience will buy from here again.

Beautiful Wagoneer and great service! They stayed way past closing time and made the process super easy.

The people here are absolutely fantastic. Our old car died, and we had no transportation. Zach came over 50 miles to pick us up and bring us to obtain our new car. Thank you, Zach, I don't know what we would have done without you!

The best place I have ever purchased a vehicle, salesman Zach Blazek was super friendly and the finance dept was not pushy in any way. Highly recommend both the James River dealerships

This was the best car buying experience I have ever had!!!! I truly appreciate Jad he was professional, understanding, sincere & genuinely cared for the needs of my family. 5 stars + The entire experience was life changing, due to the trust I have in Jad which then makes me have trust in the establishment. He has my business for the future as well! I have been sharing this phenomenal experience with my friends, family & colleagues! Thank you Jad & the team!!!! This man deserves a raise!!!!!

We recently purchased a Jeep Grand Cherokee 4XE from James River Jeep, and we couldn’t be happier with the entire experience! Our salesperson, Jad Saadoun, went above and beyond to ensure we got exactly what we needed. Jad was incredibly helpful, knowledgeable, and genuinely cared about making the process smooth for us. His personable and professional approach made the car-buying experience a pleasure. We highly recommend James River Jeep and Jad for anyone looking for exceptional service. Thank you for making it such a great experience!

Great service! Good deal! Love my new car!

Absolutely fantastic experience here with great people helping my wife and I get into the vehicle we wanted. The staff is very caring and works exceptionally hard to get their customers into the vehicles they need without pressure and by taking their time understanding the commitment of purchasing a new vehicle. I would absolutely recommend this dealership to anyone looking to get into a new or new to you vehicle!

Great place to buy a vehicle. We worked with Justin Young who was refreshingly straight forward. Within 15 minutes we had the out the door pricing. We never sat down at a table or spent hours in back and forth in negotiations. And we got a fantastic deal. Lots of high quality, honest people here. We couldn't work out a time to pick up the car quickly as we live over an hour away. So Justin and another James River colleague actually drove it to us! I've never experienced service like this from a car dealership! I totally recommend ...

Fred, zach, and Mike were amazing!!

Our experience at James River was amazing. From our first contact with the Online Sales Manager to our shopping process with David all the way through Fred in the business office. The owner even walked through and spoke with us. We found the perfect vehicle, discussed minor details, and had a great time. I’ve bought more cars than I care to mention, and this was the best experience I’ve ever had at a dealership. Will definitely be buying all our vehicles from James River CDJR from now on. Thank you all for such a great experience! -Nick and ...

Excellent

I can’t share enough how amazing this staff is! We bought from out of state & they followed through from looking into buying a Jeep (& finding the best deal) to getting it registered. Everyone is absolutely fantastic!!! It’s my go to from now on!!!

Friendly, knowledgeable team helped me with my car purchase. Zach understood what I was looking for and was so very helpful. Great experience.

Very happy with our Jeep Gladiator so far! Lucas was great to deal with. He’s very laid back and not pushy at all. Made for a very enjoyable vehicle purchase and experience. As someone who despises vehicle shopping and car dealerships in general, I have to say I couldn’t have had a better experience.

Lucas did an amazing job. He was extremely polite and offered to help in any way he could. When we moved, he remembered and actually checked in on me and my husband. From what I've seen, he is one of the most genuine and kind people I've ever talked to - definitely the top 3 most genuine and kind car salesmen I've ever met.

Great customer service and staff / financing were all helpful without being pushy to get the sale.

Rich Womack was great to work with and found me the exact Jeep I was looking for. He made buying a new car easy!

We visited James River Jeep after visiting several other dealers and we were able to find a Jeep Cherokee for my son. Lucas did a great job and was very helpful.

Top shelf dealership from Sales, Finance, to Service! Parts Dept offers a military discount. This dealership does what they say they will do! Honest and straight forward Sales Team! Would recommend them over any other dealership in the local area. See Adil and Zac in Sales and Ryan in Service.

Brad was an excellent, honest salesman that worked hard on our behalf!

I find the new truck so exciting!! More powerful and so much can be done. I was really busy and sent Michael Manning the information after asking my husband what he wanted in a truck. I put in the information and Michael Manning picked out a truck like we were wanting and my husband set up an appointment to test drive. My husband was so happy after taking the test drive. I hadn't seen the truck until late because of working, but I couldn't believe how nice. Just right for our family. Seated 6 people. Can pull trailer or ...

A great job all questions answered

We showed up late on a Saturday afternoon and the James River team took great care of us! Rich Womack took all the time we needed to help us walk away with two new rides. Great job Rich and the whole group that made this awesome experience happen for us!

James river jeep is absolutely amazing! A big special thanks to Lucas Bryant for being such a big help! Very friendly environment and willing to help with all your needs.

Lucas was an awesome salesman who made the process of buying our first vehicle off the lot super simple!! He answered all of our questions and figured out the solutions quickly! We are very happy with our purchase and experience at James River Jeep!

Just wanted to leave a quick review about the great service here. Justin was very helpful and took care of all our needs. Very welcoming and eased the process. Appreciate all you guys do as whole. Will definitely return!

Lucas is super helpful

I came in looking for a truck. Lucas not only helped me find my truck, he rode over to the other store to go through their lot as well. Ultimately ended up with my 2016 Silverado from a great team and great salesman. He made the process as easy as it could be for me!

We had the pleasure of working with Matt Bryant when we went in car shopping. He was very easy to work with and got us through the process easily and quickly. Matt took our budget into consideration and went around finding us the perfect car to fit our needs for our family! Hands down the best salesman we have ever worked with! We absolutely love our 2024 Jeep Grand Cherokee and could not imagine buying one anywhere else. James River Jeep is fantastic and we will always refer anyone car shopping to them! Thanks so much Matt and everyone else involved ...

Matt Bryant is an awesome guy and so helpful in the car buying process. Would absolutely work with him again!

I had a great experience the moment I walked in. I was immediately greeted by an associate named Zach and was helping me the entire time with amazing professionalism and customer service.

I definitely recommend Lucas Bryant! He is a very nice person and will help you find your dream car! He will help you to be happy with your decision and he doesn’t push any decisions on you! He is amazing because he wants what is best for you and what makes you happy.

Luke is such a good salesman

Hands down one of the best places to buy a vehicle, Zach Blazek was amazing to work with! 10/10 would recommend.

Lucas was great In Helping my husband get the perfect truck! We love our ram! Thanks Lucas!

The sales staff was amazing and david my salesman went above and beyond to put me in a csr not pushy at all and making money off of me seemed to be the last thing on their minds,this was my first exposure there but i guarantee there will be a 2nd

Great customer service. Did a walk through on a couple of cars with Zach. He did a great job. He was knowledgeable about the product and did his best to get me in a new car.

Great place to shop and always has what you're looking for. If You're in the neighborhood and want the best value and customer service, Ask for Lucas Bryant. He won't let you down.

Amazing customer service on an employee named Luke. Luke did a great job following up and trying to get the deal done. Although we couldn’t make it happen, it was probably one of the better experiences with auto sales I’ve had.

The sales team are amazing but Luke Bryant is the best, hands down!

Justin was very helpful and made the whole experience a lot less stressful. He knew what he was talking about and provided excellent customer service.

Zach Blazek is very helpful and friendly. Knowledgeable about what was on the lot. James River was overall a great experience. Check them out for sure. Highly recommend!

Justin was very helpful. Was very polite and knowledgeable about what I was looking for.

Lukas Bryant was excellent and friendly

Mike Manning is a great salesman that is a true professional. He knows what to do and how to do it when it comes to selling or delivering a new vehicle. Customer satisfaction is his goal and he's quite good at it. Cory Bunger is great to deal with too. He makes the buying experience pleasant. He truly appreciates the business from his customers. Chance and Whit in the F&I department make financing a breeze and almost painless. I purchased a 2021 Longhorn 1500, a 2023 TRX and a 2023 Durango Hellcat from them and will be shopping there again for ...

If you need a Car and want a car buying experience that will make you want to keep comeing back for all your future car buying needs, be sure to ask for Lucas Bryant. He will take amazing care of you and ensure that you get the best deal possible.

Lucas took the time to share with me. The INS and outs of a Tudor Rubicon cheap took me for riding extremely knowledgeable. I would come back and do business with him

If you're looking for a car Luke Bryant is your guy! Head on over to James River jeep in ozark, he'll get you hooked up.

Luke Bryant was very professional, I went to just browse around and he ended up showing me multiple options I didn’t even know existed for me. Amazing experience and a true show of professionalism.

I went in the other day to check out a couple of cars and Lucas Bryant came right up to me and me talked about different features of the cars and and let’s just say he is easy to get along with and fun to talk to. He’s a great guy and knows his stuff about cars. I definitely recommend Luke for everyone.

Zach Blazek was such a help through my experience there. Thanks a bunch!

Great shopping and buying experience, love our Jeep. Lucas, Zac and Whit made the process smooth and painless.

Lucas Bryant did a top notch job with my purchase. Good experience and professional.

My first car purchase in about 10 years. Lucas made it very seamless and easy. He was able to answer all of my questions. Do recommend James River Jeep

Go see Luke is the best. He is helpful, he is kind, he isn’t pushy. Just an around great guy!

Great customer service. Always a good experience. Ask for Matt Bryant.

Excellent experience from the beginning. Would highly recommend this dealership. Matt Bryant was extremely knowledgeable, listened to my needs and put me in the vehicle that fit my budget/needs. Thanks again Matt, what a great painless buying experience!

Great experience looking for and purchasing our Jeep Gladiator from James River. Rich Womack was very helpful, knowledgeable and friendly. Rich also helped us purchase our first vehicle, a Chrysler Pacifica, from James River. Thanks Rich! We love both our vehicles!

I just bought a new car from Lucas Bryant with James River Jeep and he did a fantastic job from start to finish on getting me into the perfect car! Would highly recommend Lucas and James River Jeep!

The salesman Lucas Bryant was superior. He showed us what we were interested in not pushy at all. Highly recommend him.

I’m a jeep girl and wouldn’t buy a jeep from anyone other than Rich Womack!

This is an amazing group of people. I found exactly what I was looking for and over $2,000 less than the next beat offer. Rich was a great no nonsense guy easy to work with.

Lucas Bryant is the sales guy to see! He's honest and will treat you right!

Lucas Bryant is great! Super patient and easy to work with.

I would highly recommend Lucas Bryant to sell you a vehicle. He loves people and loves to talk. He is very good with his customers and will listen to your needs and wants when it comes to buying the perfect car for you.

Best dealership in the Springfield area. We have bought a dozen vehicles from Rich Womack over the years. Great customer service and always straight forward!

Sales rep Mike Manning was very knowledgable on features and options available. He was not pushy like some sales people I have dealt with. I recommend him for a pleasant buying experience.

Very great experience Lucas Bryant did a great job helping me out definitely recommend!!!!

Luke Bryant is a great guy to get a vehicle from. Very friendly and loves to talk to people about cars.

Lucas was a great sales rep and made the experience more enjoyable. Lucas wasn’t very pushy and did what he could to meet the request I had. Now I am the Proud owner of a 2021 Jeep Cherokee TrailHawk!

Sales Rep, Matt Bryant is one of the nicest people I've had the most sincere pleasure to work with on my quest for the acquisition of my next new used vehicle. I'm the type of person who plans and works ahead in anticipation of what the future will inevitably bring. Though my current vehicle is still operational, thank God, that may not always be the case. Matt has always been there and hasn't forgotten about me. He keeps me posted on incoming stock. He knows that I'm looking for a Toyota RAV4 and reaches out to ...

If you're needing a vehicle, go see Rich!! He's one of a kind. He'll put your needs and wants above everything else. I've never met anyone at any dealership like him!! Helpful, energetic, honest, and extremely knowledgeable!!

Go see Justin for your car needs! He’s great at communicating and helpful. Listens to my needs when it comes to picking the perfect car for me.

We had an excellent experience with Steve and Rich. I have had frustrating experiences with other dealerships and these guys went above and beyond to help us out and get me into the vehicle I wanted. 10 out of 10 on customer service! They have earned our business and we will be back the next time we need a vehicle!

The best vehicle purchase experience I've ever had! Professional, comfortable, quick, and definitely exceeded my expectations. I highly recommend this dealership and their salesman, Matt Bryant. They're the best!

I was recommended this dealership by several friends and family, I was expecting good service. Then Zach Blazek came and raised the bar even further by sidestepping the hurdles of buying a new car and matching me with the best affordable option.

I am so thankful I took all the advice I've been hearing about visiting this dealership! Zach Blazek really heard me when I told him what my budget and needs were upfront, instead of all the hoops Zach was able to immediately get me to the best car for me, I'm so excited!