Customer Testimonials
Love this place. The crew is very friendly, very knowledgeable and quick to figure out what’s wrong and they get you fixed and back on the road as quickly as possible
Brad Clark helped us with a new service van for our Business! Good price and great service!
Jad is a really good sales consultant. He is very knowledgeable in his job and very nice and helpful. He and his team did what they could to put us in the car of our dreams.
I had a great experience and the process was very smooth here at James River! Jad and Jovan were amazing and made things so easy!!!
1st, I love our new 2026 Jeep Wrangler Willy's!!:) We've been finding little "Easter eggs" all day!! How fun!!! She's a beauty!!! Very happy wife:):) Hubby & I put on running boards yesterday! Wow! Easy to get up into and she looks wickedly bad!!! Tony is a great guy! He listened to our wants and limits, he's very knowledgeable..Brett was very helpful with just a phone call! I love that!!! Everyone,...management, service, finance the whole team was helpful, and courteous no pressure, just all around A+! Thanks to you all! We're very ... Read More Google - Aug 9, 2026
Everyone we talked to was great to work with! We drove 2 hours and Tobyn our salesman let us test drive the car like it was our own, and was very easy to work with!! Highly recommend!
Tony Freitek and Jovon Lewis are both awesome and did great. Best service ever!!!!!
Toby Dudley was awesome 👌 communication was clear and very respectful and understanding
Great service and professional from start to finish.
I’ve bought multiple vehicles here and every single time Kyle woods and his awesome team make everything easy and hassle free! If you are in the market for a vehicle give Renato a shot! You won’t be disappointed. If I could give more than 5 starts I would!
Shout out to our great salesman Jovon, he did an awesome job navigating us through the selection and processing our new Outback. Great dealership and comfortable process.
I bought a Nissan Frontier Pro 4x from the salesman Jordan Mathis. I highly recommend him & this dealership. Jordan was extremely professional from the start to the finish. No pressure or sales tactics used. Just to notch, honest Customer Service. I appreciated the ease of our purchase and his personality sealed the deal. Definitely recommend him.
Jovon was great to work with along with the other staff to get us in our new vehicle.
Ryan Grabill in service always goes above and beyond to make sure I leave happy. From updates on my car’s service to having it cleaned up and ready for pickup!!
Nice and easy. Our salesman jad was very friendly and great to work with!
I met Tony as I drove through the lot one evening to look at their inventory. He is an exceptional sales person, no pressure and willing to help you find whatever you can afford. Stan, the sales manager was also exceptional. He explained everything in detail about the Jeep. I highly recommend James River Jeep! Our best experience in purchasing a new vehicle.
JR-CDJR was great to work with. Our sales associate, Zach, was knowledgeable, engaging, and not pushy at all, which is rare. I would definitely recommend shopping here.
Justin and Byron were great, if you dont go here youre missing out super friendly, informative, non pressure, and comfortable environment. So glad I went here instead of corwin ford. Major difference.
Awesome buying experience. Worth the drive from Kansas City.
Tobyn was wonderful to communicate and coordinate with my fiances new truck. Very clear and not only double, but triple checked that my Fiance was happy and felt heard. Also want to shout out Bret and Byron for their assistance, the process was seamless and we hope to be back here soon for my own car and future MIL’s car!! Big thanks all around and hope he and the crew get the appreciation they deserve!
By far the best car-buying experience I have ever had!
Both Cody and Jad went above and beyond to make the entire process smooth, stress-free, and enjoyable. They listened to what I needed, showed empathy, and made sure I felt comfortable every step of the way. I never felt pressured, and I truly felt like they had my best interests at heart.
On top of the outstanding customer service, they offered great deals and worked hard to make everything fit my budget. It’s rare to find people who combine professionalism with such genuine kindness, but that’s exactly what ... Read More Google - Aug 1, 2026
Brett Perry helped me out today. He really streamlined the process and made this purchase simple!
Extremely friendly, fast, courteous, and very helpful in informing about some recent work i had done.
They were great to work with did everything to get me into the vehicle i wanted! Very Friendly and Professional!
We found Jovan by accident. But, he was very helpful and professional.
Jed was awesome. He gave us everything we asked for plus some. He was patient with our decision making and he recommended stuff to us and he was overall worth working with
Jovon was super friendly! Easy to work with and made our purchase as smooth as possible. I appreciate it!
My relationship started with James River Jeep because of their service department. After a pretty rough interaction with another dealership in the area, a friend told me to call Toni at James River. And that friend was right. Toni listens. Advocates. Gets things fixed. When it was time to trade, I asked her to set me up.
Jad was great. He was patient, listened and gave me space and time to think about my purchase. He kept his work and he and Brett put together a fantastic deal for my new vehicle.
The only not fun part was working with ... Read More Google - Jul 26, 2026
We had a great experience purchasing a used truck 7.25.2026. Jad, our sales guy was great and very personable and kind. Would recommend Jad specifically as it is a pleasant buying experience. Thanks so much for the experience and great deal on our new to us, used truck.
Jad was excellent to work with throughout the buying process. He was knowledgeable about every Jeep I looked at and made the experience smooth and straightforward
Jovon did an awesome job, everyone was super easy to work with!
We purchased our vehicle this morning with Jad, and truly could not say enough good things about him and James River! Jad was truly amazing to work with, he was well informed about the vehicle we were interested in, and made the entire process effortless and non stressful! Would recommend him and James River Jeep 10/10 across the board!
Tobyn Dudley did a great job helping me get my new car
Kyle was amazing in getting my brakes taken care of in a timely manner. He was respectful and didn't give me any crap and I really appreciate it. They were amazing up there! Thank you all so much! Thank you so much! Kyle
Jovan and Renata were amazing during the recent purchase of my jeep. They were both professional and thorough throughout the entire process. I appreciate everything. A. Ashworth
Jad handled everything with ease and kindness. Couldn't had asked for anyone better to help us handle the scary process of car shopping!
Very nice and we didnt feel bullied. He made sure everything was fast and accurate.
Justin Jovon Bryan Kyle all did a fantastic job getting our family into a new vehicle! Justin was just fun to work with all around, Jovon was the nicest and most respectful person I’ve been around, Bryan worked his magic and got the numbers where they fit into our budget and Kyle is a man of his word that was very fair with us! They definitely will have my business moving forward and I would highly recommend them and this dealership to anyone. Thank you all for being who you are and being the best at what you do! ... Read More Google - Jul 11, 2026
Jovon Lewis was our sales person on a hot and humid day and we didn’t think we would even stop because of the heat but Jovon was standing in the heat and came out to help. Long story made short…..he found us a car- took us for a drive ….. he was delightful to work with and as you might guess …..we bought a truck!🎈🎉🎈
Tony V was helping us today, he was very knowledgeable about the vehicles on the lot. Will definitely come back next time we are looking.
Jovon Lewis did a great job
Tobyn was awesome. He worked hard at getting us the Jeep we wanted and at the price we could afford!
Jad was great to work with. The process was easy and low pressure.
Jovon met us on the lot. He was friendly and helpful. He helped us close a deal that we couldn't refuse. Great service from him and the team at James River Jeep.
Jad and Renato were great to work with. My husband bought his 1st Brand New Jeep. He was so excited. Thank you again for the easy process.
Great atmosphere! Service team is always on point and management is always willing to go above and beyond. 10/10. Will continue to bring my business
I have not had the pleasure of working with any of the other sales people at James River because of Jad!!! I met him 3 years ago at a low point in my life when he helped me get into a car I could afford. Last month I found my dream car online at James River, called him and he made it happen for me...AGAIN! I am aware he had to work hard to pull it off and I am forever grateful. It is reasons like this why he has so many "Sales of the Month" plaques in ... Read More Google - Jul 1, 2026
Jovon Lewis was great.
Highly recommend great service great sales team
Great!,we didn’t have to ask for help,when Jad is he introduced himself and we asked him what we want and he show us the vehicle and explain everything clear and answer all our questions too…very nice guy!
Jad Saadoun was our salesperson. He is more than fair, straightforward, and knowledgeable. Our trade in was very fair and easy. Extremely satisfied and will come back for future purchases!
Jad is an excellent person to deal with and made our car purchase hassle free
This 5 star review is coming from a woman that would rather do almost anything else than car shop. Lol.
From the moment i walked in the door, everyone from the owner of the business to the salesmen were very professional, but down to earth.
I didn’t feel like i was being pressured or just another customer like you typically do in a large dealership.
I left with my new to me vehicle that day and discovered within hours my wiper fluid hose was disconnected. It required a panel under the hood to be removed to reattach. The service department ... Read More Google - Jun 24, 2026
Jovon made our car buying experience hassle free. I would definitely recommend buying a vehicle from James River and especially from Jovon.
We entered the dealership under really stressful circumstances and from beginning to end Jad was fantastic.
Absolutely wonderful experience from everyone we encountered but we especially loved our sales man, Tobyn, HIGHLY recommend!
Jad was great! Second vehicle we’ve bought from him at James River.
They are very professional. Jad Saadoun was a huge help and I recommend asking for him when you stop by. 10 out of 10.
Jovan was amazing. Great customer service. Very polite and easy to work with. Will definitely recommend him to anyone looking to buy a vehicle
Tony in the service department always takes great care of us. Jad was super great and helped us get a new Jeep after our old one was totaled from the hail storm. Highly recommend coming here for service or a new vehicle.
Edit/Update: Currently working with Kyle on the situation, he has been very accommodating and helpful in trying to resolve my issues. I am taking the car in on Saturday. I will update my review more when we come to a resolution.
Final Update
Kyle was amazing to work with getting my issues resolved. The only issue I have now is that I wish Kyle was at the dealership when I purchased the car. Had Kyle been there I am sure I would not have gone through all the issues I had, it would have been taken care of!
Bought ... Read More Google - Jun 16, 2026
Tobyn was excellent to work with—knowledgeable, easy to talk to, and never pushy. I felt like he genuinely wanted to make sure I was taken care of and understood all my options. Most importantly, I walked away feeling like I was treated fairly and got a good deal. I will definitely be sticking with James River for all my vehicle purchases and service going forward.
Justin Adams is the best sales consultant I have ever worked with when buying a car! He made the process extremely easy and streamlined everything! I strongly recommend him if you are ever looking to buy a Jeep or anything else James River Auto group. Give him a call for your car needs!!!
Sales man Jovan did a great job with getting us at where we wanted to be at!
Jovan made our car buying experience fun, smooth and seamless. He went above and beyond. Highly recommend!!
Was referred to James River by a family member. Tobyn took his time and helped us find the right vehicle for us to make the deal happen! They helped us get a better finance rate. By the time we got to the paperwork it was past closing time. Highly recommend!
My husband and I came out this morning and have been lucky enough to have JaVon as our salesman!! He was absolutely amazing to work with, great energy!! Everyone needs to ask for him when you go out there!! We love the Gladiator!
Great staff on helping my daughter get her car, Jad and Brian were very professional and very quick with the process couldn’t ask for a better place.
Best car buying experience ever. Jad was wonderful to work with
Jad was incredible! I have taken my Jeep for service in Ozark for the last 10 years and Toni in service is the BEST. When I began looking for a new ride Jad showed up with the same amazing service in sales! Best car purchasing experience I have had in a long time long time!! Thank you Jad!!
The salesman JAD is the best he really helped me out on getting this Cadillac he went above and beyond I really appreciate him and James River Chrysler Dodged and jeep
Jad was an excellent help with the purchase of my new car. After going through a wreck and not knowing where to start with looking for a new car, Jad did everything he could to educate me on my new car and help me find the best deal. I’m very grateful for Jad’s assistance in my new ride and the finance manager that assisted me as well. Thank you James River Ford!
Jovan and Zack was great guys to work with. Helped out a bunch and truly great guys!!!!
Jad was excellent. After my car was totaled in the giant hailstorm, Jad knew what I wanted, which wasn’t an easy fix and turned out to be impossible in the amount of time we had. He was patient with my needs and did not pressure me in the least, and in the end helped me find something that fit my needs.
I have all my service work done here. It is extremely easy to schedule an appointment online. They are always ready for me when I show up. The work is always done well and I am told how long it will take. Toni is my service advisor and is very knowledgeable and helpful. I wouldn’t go anywhere else.
Jad went above and beyond to help us drive away in our dream car!! Would recommend to anyone to come visit this dealership to get your next vehicle!
Jovon, helped me find the most perfect car! We lost our Lincoln in a hail storm, and we came to the lot and he was out right away to make sure we left pleased and with a brand new whip! Thank you Jovon🫶🏻
Jovon Lewis is an outstanding salesperson and good human. Thank you!
Mike in sales and Toni in service are both awesome! Happy to be a repeat customer with them and trust them with our business!
If I could give more stars, I definitely would!!! Every person I came in contact with at James River Jeep was so kind and helpful!! TONY, my sales guy, was amazing!!! He was able to do basically the whole deal over the phone! I came in the following day. I signed some paperwork and drove home in my new Jeep!!! I truly appreciate and respect when a person enjoys their job and what they do- that is 100% TONY!! I am very happy with my experience and 10/10 I definitely recommend them!!!
Brett, Kyle, and Byron made buying a new car an awesome experience!
Dave and the team at James River Jeep are amazing! Because they are so prompt and trustworthy, this is were I come for my vehicle needs. Thanks, Dave Pierce and James River Chrysler Dodge Jeep!
My salesman Renato Granja was amazing! Very helpful and willing to help you in any way he can. The 3 stars was because of the finance guy Byron Dunn. He was very puchy and very rude on tring to get me to take the extra coverage on the car. I was working with my bank on this coverage not him. Byron then took money out of his wallet and tossed it at me saying here will this help?. Very unprofessional!!! The sales team was amazing and I will probably go back but I will not use the finance guy at all. ... Read More Google - May 28, 2026
Jovon was great beginning to end and got me set up with the jeep I wanted at a great price point! He helped me find answers to the questions I had and ensured everything was clear during signing. Overall great experience with this dealership.
A lot of sales people have tried to buy our 2021 Jeep Wangler Sahara everytime we bring it in for service, Jad is the only one who did it!! He was very helpful, informative and he was no pressure. It was the best sales evperience I have ever been involved in. I highky recommend working with him!!
Jovon made the process easy for us - would highly recommend