Full review text opened.

Google - May 7, 2025
Buyer Beware!!!
Bought a used Jeep from JAMES RIVER Jeep in Ozark, MO. Test drove vehicle at dealership and made a deal on vehicle. Signed paperwork on vehicle. Salesman took vehicle to wash and put plates on. Brought vehicle back to me with engine light on. Told by dealership not to worry about it, was near closing time, and to bring vehicle back and they would handle it no problem!!
Returned to the dealership and salesman was off that day. They brought out the head asshole and told me they were not going to fix it and he didnt care what his head salesman said he would do. He also let me know the buck stops with him and asked me if I needed him to explain what "As IS" means. Then, tried to tell me that they lost $3k on the deal!! Oh and that I was making a big deal over a $19.00 gas cap.
The salesman who sold me the car invited me the following day to return at my leisure or scheduled time and as promised would take care of it. Did I mention, within 8 hrs of purchase, the tpms system was alarming, and check oil light indicating the oil was never changed!
I went to dealership this morning expecting to be taken care of as promised. I got there at 10:15 and left at 3 pm. Would you believe in 4 hrs at that dealership, they didn't even fix it!! They came got me at 3 pm and said it was more than a gas cap issue and handed me an estimate for $927.38 to replace evap system!! This didn't even address the tpms and check oil system. I won't even be able to get vehicle plated here in Missouri because it won't pass inspection!!
Also, this dealership was fully aware that I am a physically disabled person and on a fixed disability income. Not only is this unfathomable business practices, but taking advantage of a handicap person is unforgivable!
Update: I have been contacted by dealership who is now going to pay for some of repairs. They offered to replace evap canister free of charge. Unfortunately, I already had scheduled to get fixed at another business. I explained that business already bought part and I gave them my word I was going to have vehicle fixed there. James River told me to send bill to them and they would take care of bill. This leaves me with the other 2 issues even though I'm not happy about it. I can live with it. I'm only giving 3 stars because this should have never happened and I shouldn't had to fight so hard to get them to right and admirable thing.